How to Order

When you order from Simple Chic you are investing in timeless designs, effortless comfort, natural fabrics and quality tailor made clothing made unique just for you ... it's like having your own personal design studio. You are also casting a vote for the type of world you wish to live in for today and for future generations ... one which is good for People and the Planet

TO PLACE YOUR ORDER, SIMPLY FOLLOW THESE FOUR STEPS 

STEP 1.  SELECT A DESIGN

Select a clothing design from one of our Collections:  Leisure, Lounge, Work or Occassion.  Choose from our range of dresses, tops, skirts and pants.  With more designs being released in the coming months for each Collection.

STEP 2.  PERSONALISE YOUR DESIGN

Fabrics - choose from our natural fabrics:  linen, merino wool, fine wool and silk.  See Fabrics  
Neckline Silhouettes - choose from a selection of dress and top necklines.  See Necklines 
Sleeve Lengths - choose sleeveless, short sleeves, three quarter length or long sleeves.  
Lengths - choose your desired dress, skirt or pant length.  
Other Style Elements - let us know what they are and we will try our best to help you. 

STEP 3.  TAKE YOUR MEASUREMENTS

Prior to starting your order we suggest that you take and write down your Body Measurements using our Step-by-Step Guide.  See Guide.  Once you have provided us with your body measurements, we will save the details to your Client Profile, so we have easy access to the details should you choose to order another garment. 

STEP 4.   PLACE YOUR ORDER

Once you have decided on a design, personalisation options and have your body measurements ready, please proceed with your order selection and Add to your Cart.  Please enter your body measurements and any personal styling options (see example below) in the "Add a note to your order" section located on the "Your Cart" page when checking-out (prior to the payment page).  You can also add any special delivery requirements in this section.

EXAMPLE BELOW

Body Measurements:  Bust 00cm; Waist 00cm; Hips 00cm; Bust Apex 00cm; Shoulder Length 00cm; Front - Neck to Waist 00cm; Back - Neck to Waist 00cm; Waist to Length: 00cm;  Crotch Length 00cm; Arm/Sleeve Length 00cm; Height:  00cm; Standard Size: 00. 

Personal Style Option/s: Jewel Neckline; Sleeveless.

Delivery instructions: n/a 

NEXT STEPS: SIMPLE CHIC CUSTOM DESIGNS, TAILOR MAKES & SHIPS YOUR ORDER

Once we have received your order and payment, our tailor will proceed and create a custom pattern, cut the fabric and tailor make your garment locally in Sydney, Australia.  Made unique just for you.

SHIPPING:  You will receive your personalised garment within 4-5 weeks of placing your order.

OUR FIT GUARANTEE

We want to ensure that you are 100% happy with your personalised garment.  In the case you feel that the garment we send you does not fit you perfectly, our Terms of Service provide you with Three Fit Guarantee Options: (*)

1.  Alternation by Simple Chic

Return the garment back to our offices for adjustment, for no additional charge or delivery costs. (This service is currently only available to clients who reside in Australia); OR

2.  Alternation by your Local Alternation Shop

Visit and support your local Alternation Shop for any adjustments and we will provide you with a refund for the cost of the adjustments (up to the value of 25% of the purchase price of the garment); OR

3.  Remake by Simple Chic

In the case where the garment cannot be adjusted, due to a measurement error by our company, Simple Chic will proceed to do a remake for the Client.

(*)For details and conditions of our Fit Guarantee please read our Terms of Service, Clause 8. 

 

BEFORE PLACING YOUR ORDER

Please read our full Terms of Service prior to placing your order.

ANY QUESTIONS?

If you have any questions, please write to us via the Contact page and we would be happy to assist further.