Dear Simple Chic Community
We are delighted to officially commence our BETA Phase (live testing) of our new Appointment Booking Platform.
This new digital experience from Simple Chic, we hope will save you and our Local Communities of Tailors and Seamstresses time and be a more convenient way to make your next appointment. You will now have 24/7 access to booking your next appointment with our talented producers.
During this unprecedented period of COVID-19 it will also support our Community of Tailors and Seamstresses to help manage the health and safety measures of Social Distancing, sanitising surfaces between appointments and importantly allowing you to have a decided time slot for your appointment. T
This is a significant shift as traditionally Tailors and Seamstresses with a retail store tend to operate on a walk-in basis with their customers. This invariably means a lot of customers cannot be served during peak-times and end-up having to return at another time.
You will now also be required to pre-pay online for your service booking, allowing you to have a contactless payment process while in store. More convenient for you, our Community of Tailors and Seamstresses as well as from a health and safety measure during this COVID-19 era.
We openly welcome your feedback and are here to respond to any questions you may have on our new Booking Platform. Simply write to us via our Live Chat service or via our Contact Us page. We value your feedback which will allow us to improve our customer processes and ultimately provide you with a more effortless experience.
Thank you for your support in advance.
Our best, Simple Chic Team